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Wildcat Wearhouse Exchange/Return Policy:

Have a return? No worries. We offer a "Satisfaction Guarantee" policy on all online purchases. Just ship your purchase back in the condition you received it and with the tags on it anytime within 35 days of the purchase, and it's all good.

If you purchased online,

1) Email with your name, order ID, and list the items you wish to return. (if tag is missing, mention in email)

2) Keep the original invoice for your records and mail the return(s) back to the following return address: 

Campus Wearhouse

attn: Website Dept

7900 Shelbyville Rd.

Louisville, KY 40222

*Shipping fees are non-refundable. We recommend insuring your return package and shipping via a track-able carrier method.*

*You MUST contact Customer Service prior to mailing your return and within 35 days of your purchase. Items mailed without contacting Customer Service first and prior to the 35 day window will NOT qualify for a refund or store credit*

3) Once we receive the return package and see the item(s) are in original condition, we will refund your account based on your original method of payment. If you used a credit card originally, the refund will post to that account usually around seven days after we receive the return and process the refund.

Exchanges are made by returning the original items and placing another order for the correct size or color.

If we shipped you the wrong item or an item was lost or damaged in transit, don’t worry. Contact Customer Service immediately and we’ll do everything we can to fix the issue and refund any extra shipping charges.

If you purchased your return at a Wildcat Wearhouse or Campus Wearhouse store, simply return it to that store or any nearby locations with its tags and receipt for your refund/exchange. Items purchased in store CANNOT be returned via our website/mail-in.

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