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Refund/Return Policy:
Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after
delivery of the product. At our sole discretion after 30 calendar days, we will
offer an exchange or store credit only. Items must be in "new, unaltered
and unused condition". Definition of new, unaltered and unused condition
is:
- without
showing signs of wear or damage in any way
- within
30 calendar days of the delivery date (after 30 days no returns are
allowed)
- must
not be a special order or a custom order
- unless
noted that it cannot be returned or has a different return policy
time period other than that 30 days noted in that item's particular
item description.
If an item is received damaged or is incorrectly shipped by us
please contact Customer Support immediately. Items that are defective and
shipped from us or items that you did not order but received from us will
qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we
receive it.
There is no restocking fee for returned items that are not being
exchanged and are not damaged. Again you MUST contact us within 30 days if you
intend to return ANY item back to our store. Items returned to us AFTER 30 days
and WITHOUT contacting us cannot be refunded.
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